Frequently Asked Questions

Before School 

Why has my child been given Academic Preparation in line up? 

Line up is used to ensure that students are prepared for the day ahead. During line up, tutors check students' uniform, equipment and overall readiness for the day. If a student lacks the correct uniform or necessary equipment, they may be assigned Academic Preparation and provided with the missing items. This included being provided spare uniform if needed. Line up academic preparation may also be issued if a student is on time to school but is late to line up or if a student talks or misbehaves during line up. 

How can my child buy new planners and resources if they had lost theirs?

Resources such as new planners, question booklets, folders and knowledge organisers can be purchased from the equipment station in the hall before the start of the school day. 

During School

Why do Heads of Year not call back when I have phoned and left messages for them?

Our Heads of Year are also teaching members of staff with timetabled lessons. This means that they are not always available to return your calls. Heads of Year will make contact with you within the 48 working hours following a phone message. 

Why has my child got OSP?

OSP (On Site Provision) is issued to students who fail to follow our expectations in lessons and around school. 

In lessons we expect students to: 

If a student fails to meet any of these expectations their name will be written on the whiteboard by way of a formal warning. The member of staff leading the lesson will briefly explain to the student why their name has been written on the board. The second time during a lesson that a student fails to meet these expectations they will be sent to OSP for a period of one working day.

OSP can also be issued for poor behaviour during social time and for failure to follow school rules. More information can be on our website under the policies https://www.hphigh.co.uk/school/policies 

We will endeavour to keep you informed if your child has been placed in OSP. You will receive an automated message if your child is sent to OSP. In addition: 

How can I find out what my child has eaten/purchased from the food pods or canteen?

You can find out what your child has purchased from the school canteen or pod through MCAS. Upon signing in you will see on the left hand side a grey menu, one of these options is ‘Dinners’. Within this section you can select the dates you wish to look at. There will be 3 columns that show the date, meal details and cost. At the bottom of the screen you can see when any top up payments have been made and processed. For more information on how to use MCAS, please see below.

How do I add money to my child's account for lunch?

We process all school payments conveniently through MCAS. These can be found under the ‘Dinner Money’ section. For more information on how to use MCAS, please see below. 

Who can students go to during the day if they are upset or anxious?

At the start of the school day (8.20am), after school and, during break and lunch times, students have the option to seek support from their Head of Year (HOY) and Deputy Head of Year (DHOY).

Importantly, students are welcome to talk to any teacher they feel comfortable with outside of regular lesson hours as our dedicated staff is committed to promoting the well-being of our students.

Furthermore, parents should be aware that Miss James, our in-house Early Help Coordinator, is available in the Safeguarding department during break and lunch for additional support.

The School Nurse also offers a drop-in session every Thursday at lunchtime in the downstairs counselling room located near A4. This provides another avenue for students to receive assistance when needed.

What food ingredients do I need to supply?

HP High provides the food ingredients for the food lessons however we do ask for a £20 contribution to ingredients which is payable through MCAS.  We do not provide containers to take food home in so students must provide their own. This needs to be ovenproof and have their name on it.

What is my child doing in PE?

Our PE curriculum overview provides a guide to what students will cover in PE each term. A copy of this can be found on our school website here.

After School 

What is Academic Preparation?

As a school, we run a system of whole school after school Academic Preparation from 15:00- 15:55 Monday – Friday (Years 7-10, 12) and 16:00-16:55 (Years 11 & 13). This will be centrally supervised by a rota of staff. Academic Preparation will be issued for either missed or insufficient homework, poor behaviour outside of lessons, for being late to school in the mornings or arriving late to lessons, for failing to have the necessary equipment for learning, and incorrect uniform. 

The purpose of Academic Preparation is to give any student, who has been set Academic Preparation, the opportunity to have a fresh start and be fully prepared ahead of the next day. In Academic Preparation, students will be provided with all the resources needed to complete homework and purchase any missing equipment, before the next day. Academic Preparation will mean that those students are better prepared and ready for a successful next day at Holmleigh Park. 

Where possible, parents / guardians will be given at least 2 hours’ notice of an after school Academic Preparation so that transport arrangements can be made. 

Students who fail to attend their after school Academic Preparation will be referred to OSP. Please note that Academic Preparation is not negotiable. Any after school Academic Preparation sessions must be completed before a student is able to return to lessons. Any student who misses Academic Preparation and is placed in OSP will still need to sit Academic Preparation at the end of their OSP day, therefore remaining at school until 16:00. 

Repeated refusal to attend Academic Preparation will result in a period of Internal Reflection (IR) and return at Level 1 on the intervention pathway. 

Where a student receives three Academic Preparations in a seven-day period, they will be referred to OSP.

Why does my child have Academic Preparation?

Academic Preparation will be issued for either missed or insufficient homework, poor behaviour outside of lessons, being late to school in the mornings or arriving late to lessons, failing to have the necessary equipment for learning and incorrect uniform. 

The purpose of Academic Preparation is to give any student, who has been set Academic Preparation, the opportunity to have a fresh start and be fully prepared ahead of the next day. In Academic Preparation, students will be provided with all the resources needed to complete homework and purchase any missing equipment, before the next day. Academic Preparation will mean that those students are better prepared and ready for a successful next day at Holmleigh Park.

You can find out why Academic Preparation has been set on MCAS. This will appear after 2pm on the day the Academic Preparation is set. 

Why has my child gone into Academic Preparation when they are not in?

Each Faculty sets Academic Preparation for homework on a different day. This means that while a student might have been in school when homework was checked and Academic Preparation was issued, they may be absent on the day the Faculty Academic Preparation is due to take place. 

If they are absent from school on the day Academic Preparation is due to happen, it will carry over to the next day that they are in school. 

You can find out why Academic Preparation has been set on MCAS. This will appear after 2pm on the day it is set.

How can I move Academic Preparation?

As a policy we do not move academic preparation unless a student needs to attend a medical appointment. Evidence of the appointment will need to be shared with the Head of Year in this instance. 

How can I remove Academic Preparation?

Academic preparation will only be removed if they have been issued in error. Failure to attend Academic Preparation will result in OSP the following day. 

What are the homework expectations?

Homework expectations for each year group can be found on the homework section of our website.

How can my child access Bedrock?

Log onto Bedrock learning https://app.bedrocklearning.org/. Students can log in to the Bedrock site by selecting 'Google' and using their school login details. Alternatively, students can use their individual Bedrock log in given to each student and shared with parents at the start of the year. 

Students are expected to gain at least 20 points during the week. The Bedrock week runs from Monday morning to Sunday at 11.59pm. 

How can my child access Sparx Maths?

In order to access Sparx, students will need to go to the following website: http://www.sparxmaths.uk/student?s=hp-high , Use the “Log in to Sparx using Google”, here you will then have to put your school details and this will then successfully sign you into Sparx. 

How can my child access Kay Science?

To access KayScience, students will need to go to the following website: https://www.kayscience.com/auth/google , You then sign in with school credentials and you will then be taken to the KayScience homepage.

What After school clubs are on offer?

You can find the clubs HP has on offer on the Clubs section of our website. These are updated termly. 

How can my child join a club?

They simply need to turn up to the room named on the extra-curricular clubs programme. There is no sign up needed.

Do I have to pay for my child to attend a club?

No, all our clubs are totally free!

Other

Why is the behaviour policy so restrictive?

As a school we value education and firmly believe that all pupils should have the opportunity to learn in a calm, safe and supportive environment. We believe it is our responsibility to create a culture that promotes excellent behaviour and maintains high standards so that learning can take place.


This School Behaviour Policy and Procedure and any associated school rules and approaches will ensure that:

How do I apply for FSM? 

You can check your eligibility for Free School Meals here https://www.cloudforedu.org.uk/ofsm/sims-greenshawlearningtrust


If you are in receipt of one of the following benefits,  you are eligible to apply for your child’s Free School Meal


You may be aware that students from families who meet certain criteria may be eligible for Free School Meals and/or Pupil Premium funding. 

Whether your child decides to take these meals or not, the school also receives additional funding for each student. At a time when school budgets are very tight, this funding makes a real difference to the school – and all the funding is required to be spent on supporting disadvantaged students. 


We have invested in an online platform to make this process as simple as possible. All that you will need is the following:

If you fill in your details on this form, even if you have applied unsuccessfully in the past, or if you believe you are not entitled to additional funding, the system will re-check details every term and will automatically update our records if your status changes. 

If you would like help with applying, you are very welcome to come into school and we would be happy to assist you with an application.  

If you wish to continue using the paper-based system please collect a form from the school office.

What is MCAS?

We launched our new parent app, MCAS in the April 2023


MCAS allows you to report absences, view key information like your child's timetable, attendance. We also use the app for most communication and alerts. 

Parents have received emails with details on how to activate your account. If you have not, please see the information below. 


Why use MCAS?

Here are some compelling reasons to log in to the app:

1. Information Updates: Easily update your personal and contact information, including addresses, telephone numbers, and email addresses. The office team will review and approve these changes within MCAS.

2. Behaviour: Keep track of behaviour events, both positive and negative, including House Points and the reasons for academic preparation.

3. Timetable Access: Conveniently view your child's timetable, including lesson times and teachers.

4. Attendance Monitoring: Monitor your child's attendance for morning and afternoon sessions.

5. Lesson Attendance Marks: Access your child's lesson attendance marks.

6. Exam Timetables (for Exam Year Groups): Stay informed about your child's exam schedule.

7. Trips: Easily book and make payments for school trips.

8. Clubs: Receive updates on the clubs your child is attending and their schedules.

9. Parental Consent: Update the school with your consent for various matters (please note that this area is currently being updated).

10. Convenient Payments: Process all school activity payments conveniently through MCAS.

11. Important Documents: Access essential documents, including the Privacy Notice, Trips and Events Parental Agreement, and Term Dates, to stay informed and up-to-date

How do I use MCAS?

You can find guides on how to use MCAS and frequently asked questions on our website

How do I pay for a new *item* (tie/booklet/badge) or purchase a copy of a text? 

We process all school activity payments conveniently through MCAS. These can be found under the ‘Products’ section.

How can I book a full trip? 

After a trip reaches its maximum capacity, there may be a waiting list available depending on the specific trip. If you're interested, you can join the waiting list to indicate your interest. Keep in mind that doing so will take the trip off your immediate view.

Where is lost property?

We hold lost property in the lower flow entrance, near the courtyard by the Sixth Form Centre. This is sorted on a regular basis so please check a few times if you have mislaid something.

Where can I get mental health advice for my child?

Acronyms